Tinker Federal Credit Union

Buck the Norm Campaign

Buck the Norm
So What is The Norm?

The norm is debt, overspending and a lack of financial education that is facing eighteen to thirty-year olds. Tinker Federal Credit Union wanted to position themselves to this Gen Y audience as an alternative to the "norm" and a source for money matters, and financial empowerment.

Buck the Norm
We say "Buck the Norm!"

Buck The Norm is a rallying cry to get over what everyone else is doing and get smart about your money. Mixed media like mall banners, outdoor, targeted print, television and online advertising were used to drive traffic to the site.

:30 Television Commercial

Television spots which promoted an online video scholarship contest ran on cable stations like MTV, targeted to this demographic.

Buck the Norm
"Save a Buck" Card & Direct Mail

Collaterals were created for internal and external uses. Mailers to existing members promoted the video contest. These "save a buck" cards were distributed at local coffee shops and other select locations.

Buck the Norm
Web site

The biggest component of the initiative is the web site itself and it's social media connectivity. It is a resource for peer-to-peer advice in weekly columns, contests, downloads and interactive elements like an financial personality quiz all round out a wealth of content about real life money issues.

Buck the Norm
Taking it to the streets

The Buck The Norm initiative includes an ongoing plan to have a presence at Gen Y attended events like the Ghoul Gone Wild metro parade with 34,000 attendees and the Norman Music Fest with 25,000 attendees.

Buck the Norm
Buck It

Often at these events TFCU passes out finger monsters or other items branded with the buck the norm url, out of their distinctive "buck its." The program would not be a success if the credit union staff and leadership did not embrace and continue to get it out there in online as face-to-face interactions.

 

Read the Buck the Norm case study to learn more